2010-12 – 2013-12
completed
Hotel & Tourism Management
, India
- Major: Tourism
Tourism product & development, marketing & office organisation management
- Document_Study_011.pdf
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Call Center AgentGermany |
9 years experience |
Birthday:
Nationality:
Indian
50899722
2010-12 – 2013-12
completed
Tourism product & development, marketing & office organisation management
2005-08 – Till now
Customer assistance, consultation, reservation and sales of flights/journeys/services
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To register2012-04 – 2014-05
Interact with prospective brands to create mutual growth
opportunities in customer acquisition and retention by offering
bespoke experiences
2008-07 – 2012-03
Design customer engagement programs with multinational banks
2006-11 – 2008-05
Provide technical support for computer hardware and software issues to
end-users by performing a question diagnosis and guiding users
through step-by-step solutions
2004-07 – 2006-02
Service customer queries and complaints pertaining to their credit
cards and ensure customer satisfaction
Initial vocational education
2014-03-20 – 2014-06-20
Manage and implement advanced search marketing strategies using AdWords, PPC, display and remarketing techniques
Certificate of participation in level C1
Certificate of examination in level B1
Other certificate
Customer relationship & Project management