2004-06 – 2007-03
completed
General and Comparative Linguistic Studies
, India
Enlish ,journalism ,Low
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Call Center ControllerIndia |
9 years experience |
Birthday:
Nationality:
Indian
46343713
2004-06 – 2007-03
completed
Enlish ,journalism ,Low
2012-06 – Till now
• Preparation of monthly Review
• Preparation of daily data of each associates
• Give daily products updates to associates
• Login Associates at correct time
• Monitoring of calls queue and break time
• Giving daily performance data and monthly target awareness to each associates
• Organizing training and development
• Conduct Fun at Floor
• Good and strong relationship with team members
• Will try to achieve zero percentage absenteeism
• Give motivation
• Give full attention
• Control attrition level
• Identifying or resolving urgent issues
• Be a model for associates
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To register2007-08 – 2010-06
Designation: Team Leader
• Preparation of monthly Review
• Preparation of daily data of each associates
• Give daily products updates to associates
• Login Associates at correct time
• Monitoring of calls queue and break time
• Giving daily performance data and monthly target awareness to each associates
• Organizing training and development
• Conduct Fun at Floor
• Good and strong relationship with team members
• Will try to achieve zero percentage absenteeism
• Give motivation
• Give full attention
• Control attrition level
• Identifying or resolving urgent issues
• Be a model for associates
Internship
2006-10-01 – 2007-03-10
I have done my internship in a news paper .The duration of the internship was 6 months .I am worked as a reporter .It was a nice experience
Other certificate
Other certificate
• Computer proficiency.studied M.S office .DCA ,
. Willingness to learn
• Good leadership qualities
• Ability to deal with people diplomatically