Call-Center-Controller/in

Indien

9 Jahre Erfahrung

Geburtsdatum:

Staatsangehörigkeit:
indisch

46343713

Hochschulstudium

Zeitraum
Abschluss / Fachbereich / Hochschule
Schwerpunkte

06/200403/2007

abgeschlossen

Bachelor of Arts (BA)
Allgemeine und vergleichende Sprachwissenschaft

, Indien

Enlish ,journalism ,Low

Berufserfahrung

Zeitraum
Tätigkeit / Unternehmen
Aufgaben

06/2012Bis heute

Teamleader

, Indien

• Preparation of monthly Review
• Preparation of daily data of each associates
• Give daily products updates to associates
• Login Associates at correct time
• Monitoring of calls queue and break time
• Giving daily performance data and monthly target awareness to each associates
• Organizing training and development
• Conduct Fun at Floor
• Good and strong relationship with team members
• Will try to achieve zero percentage absenteeism
• Give motivation
• Give full attention
• Control attrition level
• Identifying or resolving urgent issues
• Be a model for associates

08/200706/2010

Teamleader

, Indien

Designation: Team Leader
• Preparation of monthly Review
• Preparation of daily data of each associates
• Give daily products updates to associates
• Login Associates at correct time
• Monitoring of calls queue and break time
• Giving daily performance data and monthly target awareness to each associates
• Organizing training and development
• Conduct Fun at Floor
• Good and strong relationship with team members
• Will try to achieve zero percentage absenteeism
• Give motivation
• Give full attention
• Control attrition level
• Identifying or resolving urgent issues
• Be a model for associates

Aus- und Weiterbildung

Zeitraum
Abschluss / Institut
Inhalt

Praktikum

01.10.200610.03.2007


, Indien

I have done my internship in a news paper .The duration of the internship was 6 months .I am worked as a reporter .It was a nice experience

Sprachkenntnisse

Sprache
Level
Prüfung / Zertifikat
Englisch
Konversationssicher (B2)

Anderes Zertifikat

Malayalam
Muttersprache

Anderes Zertifikat

Weitere Fähigkeiten

Kompetenzen
Führerscheine
Interessen, Hobbys, Persönliches

• Computer proficiency.studied M.S office .DCA ,
. Willingness to learn
• Good leadership qualities
• Ability to deal with people diplomatically

  • Kraftrad

So geht's