06/2004 – 03/2007
abgeschlossen
Allgemeine und vergleichende Sprachwissenschaft
, Indien
Enlish ,journalism ,Low
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Hier registrieren
Call-Center-Controller/inIndien |
9 Jahre Erfahrung |
Geburtsdatum:
Staatsangehörigkeit:
indisch
46343713
06/2004 – 03/2007
abgeschlossen
Enlish ,journalism ,Low
06/2012 – Bis heute
• Preparation of monthly Review
• Preparation of daily data of each associates
• Give daily products updates to associates
• Login Associates at correct time
• Monitoring of calls queue and break time
• Giving daily performance data and monthly target awareness to each associates
• Organizing training and development
• Conduct Fun at Floor
• Good and strong relationship with team members
• Will try to achieve zero percentage absenteeism
• Give motivation
• Give full attention
• Control attrition level
• Identifying or resolving urgent issues
• Be a model for associates
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Zur Registrierung08/2007 – 06/2010
Designation: Team Leader
• Preparation of monthly Review
• Preparation of daily data of each associates
• Give daily products updates to associates
• Login Associates at correct time
• Monitoring of calls queue and break time
• Giving daily performance data and monthly target awareness to each associates
• Organizing training and development
• Conduct Fun at Floor
• Good and strong relationship with team members
• Will try to achieve zero percentage absenteeism
• Give motivation
• Give full attention
• Control attrition level
• Identifying or resolving urgent issues
• Be a model for associates
Praktikum
01.10.2006 – 10.03.2007
I have done my internship in a news paper .The duration of the internship was 6 months .I am worked as a reporter .It was a nice experience
Anderes Zertifikat
Anderes Zertifikat
• Computer proficiency.studied M.S office .DCA ,
. Willingness to learn
• Good leadership qualities
• Ability to deal with people diplomatically