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System Technician (Telecommunication Technology)Honduras |
|
3 years experience |
Birthday:
Nationality:
Honduran
11041787
Register a German-based subsidiary of your company free of charge and start immediately.
If you sign a contract with a specialist and the specialist has started working with you, we will then charge you our recruitment fee, 10% of the first gross annual salary.
We handle the necessary paperwork for obtaining residence permits or qualification certificates at a fixed price, if you wish.
2011-01 – 2016-03
completed
2016-02 – Till now
- Monitored telephony trunks traffic to
detect irregular patterns which attempt
against the business integrity.
- Provided customer support for B2B
customers.
- Troubleshooting of VOIP telephony
issues of B2B customers.
- Generated Call Statistics Reports to
analyze service availability and usage
Other profile data will become visible once you register
To register2015-06 – 2016-01
- Designed network links to provide internet to public schools.
- Provided IOS update support for Cisco Equipment.
- Troubleshooting of network failures for new network links.
- Provided outsourcing regarding project development and system maintenance for corporate customers.
Internship
2014-09-01 – 2015-06-15
- Provided Quality Assurance in the courses offered by the FacultyDevelopment Department.
- Processed administrative requests for courses failures.
- Handled customers’ doubts, inquiriesand complaints.
- Submitted weekly reports to monitor instructors’ performance.
Certificate of examination in level A1
Other certificate
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• Programming Languages: Java, C++, Javascript, HTML, CSS, MATLAB.
• Programs & Suites: Microsoft Office, Multisim, SecureCRT, Solarwinds.
• Operating Systems: Windows, Linux, Ubuntu.
• Certificates: Certified Cisco Network Associate Routing & Switching.
