Manager - Customer Service (Commercial)

Topics in Literary Theory & Criticism,Hispanic Linguistics, Spanish Literature, Italian Literature.
Spanish Translation and Interpretation.

Spanish language and literature, Swedish language and literature, English language, Italian literature, History and Geography.

Take orders, respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations and resolve complaints or technical concerns.

Ensure the tour is well organised and run to a timetable that allows all the sights on the itinerary to be visited.
Providing clients with a detailed programme for the day every morning and/or evening.
To deal with emergency situations that arise such as ill health, accidents and loss of property.
Deal with a wide variety of people and situations diplomatically and professionally as the tour leader.
Tour: Poland, Germany, Armenia, Czech Republic.

Teach Spanish and Italian language.
Taught a diverse array of classes to students of various ages and learning backgrounds.
Implemented a variety of teaching tools to accommodate all learning styles
Plan and organize hands-on activities that encourage active student participation, involvement, and team work.

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Other certificate

Certificate of examination in level B2

Other certificate