2012-10 – 2017-03
completed
Advertising & Marketing Communication
, Italy
- Document_Study_011.pdf
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Manager - Customer Service (Commercial)Italy |
10-15 years experience |
Birthday:
Nationality:
Italian
14184480
2012-10 – 2017-03
completed
2008-06 – Till now
I typical deal with:
- Quoting products (attachments for earth moving machines) in Italian, English and French.
- Managing Price Lists, receiving purchase orders and processing them
- After sales assistance : enquiries for spare parts and warranty assistance
- Scheduling production and lead time : together with the Engineering Department I prepare and send orders to the suppliers, I plan the supply of raw materials and parts, and following the production (assembly, welding) of our final products.
- New suppliers scouting, for raw materials and parts, such as hydraulic cylinders, steel cutting, consuming for the warehouse, from welding department to tooling. I follow the negotiation of new supply and contracts.
- I deal with the supplier order from the very beginning (technical details) to the monitoring of transit time.
- Having no software available for our stock, I created and implemented an XL file to follow items and its availability or creating a new stock.
- Logistic planning of each items, searching for competitive transport company and planning each delivery to the customer.
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To register2006-01 – 2008-05
I typical dealt with:
- hardware sales, HP branded
- supply planning and quoting products, delivery note to prepare
2004-03 – 2006-01
I typical dealt with:
- customer care service, quoting advertising spaces - consultancy with graphic department, about our marketing layout advertising
2004-03 – 2006-01
event planner, in the organization of a series of lyric exhibitions in 2005 for San Marino Republic, and I typical dealt with the artists booking of hotels, restaurant, and so on.
2003-01 – 2004-03
Partnership with a publishing house, which deals with touristic periodicals, selling advertising spaces to restaurants and tourist services.
Author / creator
2015-02-19
Author / creator
2015-01-01
Other certificate
Other certificate
Certificate of examination in level B1
Other certificate
communications skills, organization, problem solving, focused on objectives, creative mind, flexible, determined, cooperative