2011-09 – 2013-10
completed
Msc Social Sciences
Criminology
, Pakistan
Criminology
, Pakistan
- Document_Study_011.jpg
Photos are only visible to registered employers
Register here
Customer Service AdviserPakistan |
|
3.5 years experience |
Birthday:
Nationality:
Pakistani
12743312
Recruiting with Employland
Free access
Register a German-based subsidiary of your company free of charge and start immediately.
- Targeted selection of your candidates: All relevant details about the specialists, photos and documents are displayed.
- Keep track of professional job-seekers and manage them in your personal favorites list.
- Create job searches: we will notify you via email about new suitable candidates.
- Contact skilled employees. This first contact takes place by email via our platform.
-
Concluding employment contracts
If you sign a contract with a specialist and the specialist has started working with you, we will then charge you our recruitment fee, 10% of the first gross annual salary.
-
Optional legal tasks at a fixed price
We handle the necessary paperwork for obtaining residence permits or qualification certificates at a fixed price, if you wish.
EU & EFTA:€ 975(Recognition of qualification)Third countries:€ 1 975(Recognition of qualification + residence permit)
University education
Timeframe
Degree / faculty / university
Study areas
Professional experience
Timeframe
Occupation / company
Tasks
2015-04 – 2018-10
Customer Service Executive
, Pakistan
References are available upon request
, Pakistan
References are available upon request
Work as a Team leader to Handle customer inquiries, complaints, billing questions and new order service requests. Calm angry customers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in sales, field services, operations and complete customer orders as soon as possible.
• Understanding the customer's point of view.
• Handling distressed customers, conflicts and challenging situations
• Deliver outstanding service, exceed expectations and build long-term loyalty
• Work in teams and in a self-directed environment
• Contribute to increase monthly sales target.
Other profile data will become visible once you register
To registerLanguage ability
Language
Level
Exam / certificate
English
Fluent (C1)
–
Other skills
Key professional skills
Driver licenses
Interests, hobbies, personal
• 6 Months Diploma in Computer Operator Office. C/O
• MS Office and Internet
• Highly organized and dedicated, with positive attitude
• Have excellent written, oral and interpersonal communication skills
• Speak and write English fluently
• Able to handle multiple assignments under high pressure and consistently meet tight deadlines