Kundendienstberater/in

Pakistan

3,5 Jahre Erfahrung

Geburtsdatum:

Staatsangehörigkeit:
pakistanisch

12743312

Hochschulstudium

Zeitraum
Abschluss / Fachbereich / Hochschule
Schwerpunkte

09/201110/2013

abgeschlossen

Msc Social Sciences
Kriminologie

, Pakistan

  • Dokument_Studium_011.jpg

Berufserfahrung

Zeitraum
Tätigkeit / Unternehmen
Aufgaben

04/201510/2018

Customer Service Executive

, Pakistan
Referenzen sind auf Anfrage erhältlich

Work as a Team leader to Handle customer inquiries, complaints, billing questions and new order service requests. Calm angry customers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in sales, field services, operations and complete customer orders as soon as possible.
• Understanding the customer's point of view.
• Handling distressed customers, conflicts and challenging situations
• Deliver outstanding service, exceed expectations and build long-term loyalty
• Work in teams and in a self-directed environment
• Contribute to increase monthly sales target.

Sprachkenntnisse

Sprache
Level
Prüfung / Zertifikat
Englisch
Fließend (C1)

Weitere Fähigkeiten

Kompetenzen
Führerscheine
Interessen, Hobbys, Persönliches

• 6 Months Diploma in Computer Operator Office. C/O
• MS Office and Internet
• Highly organized and dedicated, with positive attitude
• Have excellent written, oral and interpersonal communication skills
• Speak and write English fluently
• Able to handle multiple assignments under high pressure and consistently meet tight deadlines

So geht's