2004-09 – 2009-07
completed
English and American Studies
, Ukraine
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Customer Service AdviserGermany |
2 years experience |
Birthday:
Nationality:
Romanian
20272558
2004-09 – 2009-07
completed
2018-03 – 2018-08
Accounting for third party invoices, deductions and payments to ensure timely completion of the AP Process;
▪ Invoice processing with PO and Non PO, Credit notes, postings on GL and Cost Center
▪ Performing primary review concerning set guidelines;
▪ Entering data in to SAP application from scanned invoices;
▪ Accuracy and duplicate audit of data entry and invoices;
▪ Reconciliations and reporting ( parked and blocked);
▪ Resolution of suppliers queries, major discrepancies;
▪ Running Self billing reports;
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To register2016-11 – 2018-01
Responsibilities: providing customer support through various ways (inbound calls, emails, social
networks) while keeping close cooperation with other departments (payments, technical, debt
collection).
▪ Check customer application in the internal software, analyse their issues, and give them a
clear and effective solution;
▪ Conduct follow-up phone calls to customers who have unsolved questions or issues;
▪ Report any unusual events or bugs in the web page/system to the Manager;
▪ Maintain a high level of knowledge about the product and procedures which the customers
are involved through ongoing training and research;
Other certificate
Other certificate
Other certificate
Other certificate
The Constant Pursuit of Knowledge and Self Improvement