2010-08 – 2015-06
completed
Internationa Relations
Social Sciences
, Mexico
Social Sciences
, Mexico
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Manager - Customer Service (Commercial)Germany |
|
2.5 years experience |
Birthday:
Nationality:
Mexican
35872907
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University education
Timeframe
Degree / faculty / university
Study areas
Professional experience
Timeframe
Occupation / company
Tasks
2015-09 – 2018-04
Sales and Customer Relationship Manager
, Mexico
, Mexico
Meeting monthly sales targets of the Company
Motivating Team Members - Appreciating whenever they do a good job
Ensure the team is delivering desired results with constant supervision
Brand Promotion - Make a certain product popular amongst the consumers
Maintaining and improving relationships with the clients by showing them that their projects
and satisfaction are important to the Company
Responding promptly to customer inquiries in person, telephone, and e-mail. Always in a
professional & efficient manner
Keeping up to date with all the company's products, services and procedures
Recommend potential products or services by analyzing customer needs
Suggest changes in products, service, and policy by evaluating results and customer's
feedback
Selling products and services
Processing orders, forms, invoices, applications and requests
Resolving customer complaints while providing appropriate solutions and alternatives
Other profile data will become visible once you register
To registerTraining and development
Timeframe
Degree / institute
Content
Stay abroad
2013-10-04 – 2014-05-20
, Germany
Marketing Studies
Language ability
Language
Level
Exam / certificate
Spanish
Mother tongue
–
Italian
Fluent (C1)
Certificate of examination in level C1
English
Fluent (C1)
Certificate of examination in level C1
German
Advanced (B1)
Certificate of examination in level B1
Other skills
Key professional skills
Driver licenses
Interests, hobbies, personal
Flexible, Self-driven, Willingness to learn, Good communication skills.