Sales Agent - Transport Service - Sales and Service

• Major: Business Administration & Management

1. Carrying out daily maintenance checks on the vehicle and ensuring it is roadworthy before starting on the journey including tyres, petrol, oil, and lubricants.
2. Ensuring the inside and outside of the car is clean all the time and decorate properly according to clients or passengers need, pack up all trash after use.
3. Driving authorized passengers safely to meetings and functions in and around the city and also up-country.

1. Investigating inquiries by clarifying desired information leading to customer satisfaction.
2. Analyzing, locating, and providing needed information in a timely manner.
3. Determining requirements by working in consultation with customers.
4. Resolving challenges faced by clients by clarifying issues and exploring answers and solutions.
5. Implementing solutions and escalating unresolved problems.

1. By adopting critical listening skills, expert judgment and analysis to decide on the optimal approach with each customer, I used the available skip tracing technology to get the profile information of the customers who owed our clients’ money.
2. Advised customers as to their contractual obligation to our client. This required arranging for customers to make payment in full or establish the most appropriate arrangement to resolve outstanding accounts. This led me to develop and maintain a positive relationship with our customers and clients.
3. By working closely with our clients, I had knowledge of their specific requirements, thus enabling me to tailor approach according to their expectations.
4. I possess an understanding of commercial and legal processes that enabled me to make recommendations for further action if and when required.
5. As a high achiever, I was able to collect revenue in a timely and cost effective way.

1. Door to door advertising, sales, and marketing making the company reach previously untapped markets.
2. Achieving assigned sales and profit goal (KPI's) on a regular basis.
3. Planning the delivery of solutions by delegating work equally amongst various teams.
4. Promoting and evaluating marketing campaigns of new products and services in shopping malls, schools, and suburbs. • Reporting sales trends by use of forecasting techniques.
5. Monitoring competitor activity which enabled our company to remain ahead of the pack.
6. Making outbound and receiving inbound calls from customers and exceeding their expectations.

1. Handling all cashiering duties that is, paying and receiving cash from customers
2. Branch Custodian plus the issuance of foreign drafts and bankers cheques
3. Customer service, sorting out customers queries at the counters and escalation.
4. Real Time Gross Settlement (RTGS) & Telegraphic Transfer.
5. Leads generations – Sales of new accounts and loans
6. Cashbook reconciliation, bills negotiable and telegraphic transfers.

1. Prospecting for potential customers.
2. Making presentations to clients on goods on promotion.
3. Closing sales on identified products.
4. Ensuring adequate customer service and picking referrals.
5. Analysis and interpretation of sales data.
6. Advertising, promotion and client visits.

Other certificate

Other certificate