Business Analyst

France

5 years experience

Birthday:

Nationality:
Ghanaian

33530837

University education

Timeframe
Degree / faculty / university
Study areas

2017-092018-09

completed

Executive Master of Science
International Economic Studies (post-graduate)

, France

  • Document_Study_011.pdf

Professional experience

Timeframe
Occupation / company
Tasks

2018-052018-08

Accounting Clerk

, France

• Improved profit by 1.2% by spotting errors, fixing typographical errors and following up on weekly payments.
• Processing weekly runs and handling petty cash and PO
• taking inventory

2015-122016-05

Receptionist

, Ghana

Maintaining the high presentation standard at the front desk Greeting visitors, Partner engagement, Answering physical and telephone inquiries, booking meetings, Arranging travel, tickets, and refreshments.

2015-092015-11

Customer Accounts Intern

, France
References are available upon request

• Customer care by phone
• Improved customer satisfaction by answering customer requests and replying internal requests relating to customers.
• Generating customer finance reports.
• Retail Banking training, Receiving cheques, and administrative support

2014-062015-07

business analyst Intern

, Ghana
References are available upon request

• Cost- benefits Analysis of Grid line projects, customer billing, Presentation, writing monthly reports, Excel data entry.
• Made their transition from manual to fully digital successful by shortening the transitioning period from 6 to 3 months by working overtime and faster whiles keeping attention to details.
• Managed the budget and planned energy sector seminar and Recognized by the director for increasing attendance to seminars by 20%.
• Monitored and updated grid system reliability to schedule maintenance; while preparing customer bills.
• Provided great insight to mitigate transmission losses by suggesting the increase of transmission tariffs.
• As administrative support, I made it easy to find files for use by arranging them in order of alphabets and categories.

2004-012012-08

Sales & Account Executive

, Ghana
References are available upon request

• Led the sales team to achieve 70% in company growth in 1 year.
• Reinforced company brand by redesigning company identity and executing online marketing.
• Improved customer service by implementing new sales methodology and providing customer reference quality.
• Enhanced the reputation of the company and monitored the progress of the business by keeping books of account and handling account receivable for auditing/taxation.
• Bookkeeping, cashier, administrative duties, customer satisfaction, account payable and receivable, logistics, Product packaging and suggestions to customers, answering incoming and outgoing calls, staff management.

Training and development

Timeframe
Degree / institute
Content

Further training

2016-09-012017-08-28

National Service

, Ghana

Disaster Management Organisation

  • Document_Education_021.pdf

Primary / secondary school education

2008-09-012012-05-26

completed

high school diploma in business

, Ghana

Financial Accounting
Economics
Further Mathematics
Business Management

  • Document_Education_011.PDF

Language ability

Language
Level
Exam / certificate
English
Mother tongue

Other certificate

French
Intermediate (A2)

Certificate of examination in level A2

German
Basic knowledge (A1)

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

Customer satisfaction
Budgeting
B2B
B2C
PYTHON AND JAVA programming
huge data set analysis
critical thinking
Advanced Excel
SAP ERP
Risk Assessment
Econometrics
Business Strategy and intelligence
general ledger maintenance
negotiation skills
communication skills
account payable and receivable

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