2017-09 – 2018-09
completed
International Economic Studies (post-graduate)
, France
- Document_Study_011.pdf
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Business AnalystFrance |
5 years experience |
Birthday:
Nationality:
Ghanaian
33530837
2017-09 – 2018-09
completed
2018-05 – 2018-08
• Improved profit by 1.2% by spotting errors, fixing typographical errors and following up on weekly payments.
• Processing weekly runs and handling petty cash and PO
• taking inventory
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To register2015-12 – 2016-05
Maintaining the high presentation standard at the front desk Greeting visitors, Partner engagement, Answering physical and telephone inquiries, booking meetings, Arranging travel, tickets, and refreshments.
2015-09 – 2015-11
• Customer care by phone
• Improved customer satisfaction by answering customer requests and replying internal requests relating to customers.
• Generating customer finance reports.
• Retail Banking training, Receiving cheques, and administrative support
2014-06 – 2015-07
• Cost- benefits Analysis of Grid line projects, customer billing, Presentation, writing monthly reports, Excel data entry.
• Made their transition from manual to fully digital successful by shortening the transitioning period from 6 to 3 months by working overtime and faster whiles keeping attention to details.
• Managed the budget and planned energy sector seminar and Recognized by the director for increasing attendance to seminars by 20%.
• Monitored and updated grid system reliability to schedule maintenance; while preparing customer bills.
• Provided great insight to mitigate transmission losses by suggesting the increase of transmission tariffs.
• As administrative support, I made it easy to find files for use by arranging them in order of alphabets and categories.
2004-01 – 2012-08
• Led the sales team to achieve 70% in company growth in 1 year.
• Reinforced company brand by redesigning company identity and executing online marketing.
• Improved customer service by implementing new sales methodology and providing customer reference quality.
• Enhanced the reputation of the company and monitored the progress of the business by keeping books of account and handling account receivable for auditing/taxation.
• Bookkeeping, cashier, administrative duties, customer satisfaction, account payable and receivable, logistics, Product packaging and suggestions to customers, answering incoming and outgoing calls, staff management.
Further training
2016-09-01 – 2017-08-28
Disaster Management Organisation
Primary / secondary school education
2008-09-01 – 2012-05-26
completed
Financial Accounting
Economics
Further Mathematics
Business Management
Other certificate
Certificate of examination in level A2
–
Customer satisfaction
Budgeting
B2B
B2C
PYTHON AND JAVA programming
huge data set analysis
critical thinking
Advanced Excel
SAP ERP
Risk Assessment
Econometrics
Business Strategy and intelligence
general ledger maintenance
negotiation skills
communication skills
account payable and receivable