Consultant - Software Technologies


9 years experience




University education

Degree / faculty / university
Study areas



Bachelor of Engineering (BE)
Computer Science

, India

  • Document_Study_011.pdf

Professional experience

Occupation / company

2015-09Till now

Project Manager

, India
References are available upon request

Interact directly with client to understand their business requirements.
• Project Planning – Take care of all the project activities to ensure that each activity is completed in a timely manner
• Leading the project technically working with SMEs from all technology tracks within the workplace area. Also work with engineering and practice teams on niche solutions that has been offered by them.
• Working closely with delivery teams, implement standard best practice in target accounts to deliver consistent service delivery and exception customer satisfaction.
• Build strong and lasting relationships with internal and external customers, and key delivery partners to discuss our service roadmaps.
• Implement standard governance, reporting and escalation processes across Transition and Delivery along with Program Management team.
• Involved in Campaign Development using IBM UNICA tool.
• Involved in extraction and cleaning of data using Teradata client and Teradata Studio.
• Involved in leading & managing a team of 6 within project.
• Responsible for creation and QA of the creative assets using Epsilon Harmony Tool.
• Involved in working on the RFPs related to new client responsibilities.
• Involved in using customer personalization tools in order to develop and deliver innovative personalized customer communications through multiple channels



, India

Interact directly with client to understand their business requirements.
• Support and implement service level agreements (SLAs) with all Partners, which define accountability for all relevant inputs and outputs.
• Involved in Campaign Development using IBM UNICA tool.
• Apply common data modeling, design, and documentation techniques.
• Work to ensure a cohesive and highly motivated team environment with responsibility for effective skill transfer and knowledge share.
• Analyzing and tracking Campaigns and determining their effectiveness, also helping business in understanding
most profitable/unprofitable segment of customers.
• Understanding the requirement of the business partners and translating it to technical codes for the efficient targeting of the eligible population.
• Make use of Base SAS, Advanced SAS, SAS Macros to generate Performance metrics reports and Model validation to determine the effectiveness of credit risk models. • Perform and/or support product configuration, unit, system, acceptance and performance testing.
• Involved in leading a team of 4 within project.


Systems Engineer

, India

Maintain close dialogue with the customer and take ownership of KPIs within Customer Satisfaction
• Involve in activities meant to increase the quality of our services, analyze and improve existing processes • Contribute in various project phases (analyzing, designing and delivering of new solutions)
• Provide operational data to Delivery Manager within agreed timeframes to allow timely client reporting
• Highlight project risks to senior management and mitigate them to keep the project moving
• Gain understanding of the engagement objectives, of the client's strategy, environment and constraints and assure that recommendations can be implemented
• Application Development: (Using Base SAS, Advanced SAS, SQL, Windows)
Creating and automating business reports for various departments for a faster and valuable analysis to provide recommendations and suggestions to improve the overall business of the company and help them take strategic decisions.
• Making changes to the code as part of the maintenance and developing new codes for data extraction
• Performed Data Cleaning & Validation activities using various analytical tools.
• Tracking life cycle status of all Configuration Items, including preparation of bulk data upload forms, data validation, monitoring and reconciling changes to the Configuration Items
• Ability to write Macros that are useful across multiple studies for automation and generic use.
• Creating the target audience. Generate lists from simple extracts to more complex assignments using SQL
• Analysis for customer profiling, segmentation and campaign tracking
• Create/review data reports and perform routine data validation activities.
• Track project deliverables using appropriate tools
• Generate, Analyze and present relevant commercial customer insights

Training and development

Degree / institute

Further training

2019-02-15Till now

Agile Scrum

, India

Training on Agile Scrum methodology of project/product management

Further training

2018-05-01Till now


, India

General Data Protection Regulation Training Certificate

Further training

2017-07-02Till now

Six Sigma Green Belt

, India

Training on Six Sigma Green Belt

Further training

2017-02-26Till now

Lean Digital

, India

Training on Six Sigma Lean Digital

Further training

2014-05-12Till now

Statistical Analysis System

, India

SAS Certified Base Programmer for SAS 9 certification

Further training



Project Management Professional

, India

Project Management Professional (PMP) certification from PMI USA

Further training


Information Security & Data Privacy

, India

Training on Information Security & Data Privacy

Further training




, India

Training on C#.Net platform

Initial vocational education



HTML Javascript

, India

Training in HTML, JavaScript

Language ability

Exam / certificate
Fluent (C1)

  • Document_Language_011.pdf

Mother tongue

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

IBM UNICA, IBM Interact, SAS, HTML/CSS, JavaScript, SQL, Teradata, JIRA, SharePoint, Excel, PowerPoint, Word, Outlook, WinSCP, UNIX, Digital Marketing, Data Analytics, Project Management, Reporting, Campaign Management, Data Management, Operations Management,

  • Motorcycle
  • Automobile

Start recruiting