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Management Expert (Technical College) - BankPakistan |
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10-15 years experience |
Birthday:
Nationality:
Pakistani
58655381
Register a German-based subsidiary of your company free of charge and start immediately.
If you sign a contract with a specialist and the specialist has started working with you, we will then charge you our recruitment fee, 10% of the first gross annual salary.
We handle the necessary paperwork for obtaining residence permits or qualification certificates at a fixed price, if you wish.
2012-05 – 2015-06
completed
2012-07 – 2019-08
• Helping to develop and implement a customer service policy for an entire corporate client.
• Finding ways to measure corporate customer satisfaction and improve services and enhance business.
• Managing a team of customer services staff country wide.
• Handling face-to-face inquiries from corporate customers.
• Currently managing portfolio of more than 100 corporate Groups country wide including world top multinational companies
• Conducting corporate meeting and attaining and measuring customer satisfaction analysis
• Ensure to meet strict deadline according to the need of business.
• Implementation of Various Cash Management Tools
• Developing and maturing Sales Lead.
• Assigning and Monitoring of different tasks to multiple departments.
Other profile data will become visible once you register
To register2015-09 – 2015-09
• Defining innovation and Product
• The influence of creativity, technology and strategy on innovation
• The new product/service development process
• Providing structure for new product/service development
• Creating and leading an innovation culture
• Market learning
• Knowledge management for Product learning and innovation
• Sustainability and innovation
Co-author / co-creator
2017-11-16
Other certificate
Other certificate
Other certificate
Customer Service ▪ Client Interaction ▪ Excellent Coordination ▪ Sound judgment and decision-making capability ▪ Able to prioritize and complete multiple tasks ▪ Problem solving and troubleshooting skills ▪ Dedicated and focused ▪ Record keeping and data collation ▪ Preparing Correspondence and reports ▪ Planning corporate events and Meetings ▪Advertisement Management ,BTL,ATL ▪ Event Management▪ Sales promotions▪ Media Planning▪ Search Engine Optimizations
Technical Skills
Microsoft Office Applications (Word, Excel, PowerPoint, Outlook) ▪ Oracle CRM ▪People Soft ▪ Internet ▪ Social Media
