IT Manager

Information Systems

• Advised executive leadership on aligning data strategy with business objectives, ensuring analytics initiatives supported revenue growth, cost reduction, and risk mitigation.
• Led the redesign of the dashboard infrastructure with Power BI, eliminating redundant KPIs to achieve 50% improvement in decision-making efficiency while reducing operational overhead.
• Led cross-functional team of data engineers and analysts to implement data quality frameworks, delivering 35% operational efficiency gains and analytical accuracy for mission-critical datasets.
• Developed and deployed AI-powered tools to enhance data categorization and validation, leading to accelerated service delivery and improved accuracy.

• Identified data product needs over wish lists, enabling the allocation of effort toward high impact use cases, delivering better solutions and reducing wasted effort and associated costs.
• Led the Enterprise Data Platform by integrating new pipelines, increasing the number of supported business use cases by 35% and expanding the platform's reach and impact.
• Led initiatives to optimize data processing efficiency through process improvements and automation, reducing processing time by 15%.
• Reduced decision-making time as confirmed by stakeholders’ feedback, by delivering end-to-end real-time analytics dashboards.
• Revamped battery test data process as part of Enterprise Data Platform enhancements, improving data accessibility and eliminating redundant test requests.

● Led a cross-functional team identify data needs, design, develop analytics solutions, and provide actionable insights, resulting in a 10%+ increase in customer satisfaction.
● Partnered with leadership using strategic quick-win use cases to roll out Data Governance policies, including data lineage and ownership, achieving a 20%+ reduction in data errors.
● Implemented Azure-based data integration and infrastructure improvements, cutting costs by 4% while increasing operational efficiency.
● Delivered data assessments and Roadmaps to achieve better data maturity for clients across sectors, improving their data handling and reporting practices.
● Contributed to project scoping, proposal writing, and budget development, leading to increased revenue from new service engagements.
● Mentored and coached junior data professionals in developing their skills in data modeling and visualization, enhancing their technical skills and contributing to team-wide performance growth.

● Progressed through roles of increasing responsibility, mastering ETL development, business intelligence tools, and data visualization to drive insights and operational efficiency.
● Automated and optimized data processing using Informatica and SQL scripts, reducing extraction time by 15% and increasing reporting speed.
● Developed data processes to analyze business metric trends, enhancing planning accuracy, cost projections, and minimizing project delays and overspending.
● Developed and enhanced reports and dashboards using a variety of data collection and analysis tools, facilitating strategic planning and cost projections.
● Led data governance remediation by implementing policies, processes, and data quality rules, cutting data discrepancies by over 10%.

Certified SAFe 5 Scrum Master
VALID UNTIL: JANUARY 13, 2024 CERTIFICATE ID: 48575318-4135

Agile Project Management Certification

Certified ScrumMaster (CSM) from Scrum Alliance.

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