Network Administrator

• Major: Project Management

•Managed a network infrastructure covering 8 regional office locations and 100 end-user devices, ensuring constant 99.9% uptime.
•Increased network uptime by 20% through the implementation of proactive monitoring and maintenance strategies.
•Accelerated procurement and implementation of a /24 IP-address block, boosting connectivity reliability.
•Led the establishment of a Layer2 Tunneling Protocol network, enhancing telecom billing systems for remote work efficiency.
•Established a Monitoring system for Regulatory Performance Management (RPM) and Cybersecurity across regional offices, ensuring consistent performance standards.
•Implemented an IP Address Manager (IPAM), boosting network efficiency significantly.
•Improved call quality by migrating to a VoIP system with QoS (Quality of Service) prioritization with Avaya IP Telephony Systems.
•Spearheaded a company-wide technology refresh, resulting in a 20% reduction in processing time and a 15% increase in employee productivity by implementing Unifi switches and Access Points, and firewalls.
•Led the upgrade of the Billing & Verification System (BVS) servers resulting in a 20% reduction in processing time and a 15% decrease in billing errors.

•Established Network Regulatory Performance Management System FTP servers for efficient operations.
•Deployed file server system and mapped drive, improving data management capabilities.
•Supervised systems security, ensuring robust protection against potential threats.
•Launched an IP Camera Surveillance monitoring node for enhanced security measures.
•Executed secure print for network printers, bolstering document confidentiality.
•Segmented the network into VLANs, improving network performance and security.

•Designed an innovative electronic reference number generator to streamline correspondence.
•Implemented an efficient, organized system for all Data Center network devices.
•Implemented a print server in Windows, boosting operational productivity.
•Pioneered the implementation of a corporate E-learning System.

•Engineered an Access Database, significantly improving Authority Records handling.
•Optimized digital records management processes for enhanced efficiency.

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Certificate of examination in level A1

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