IT Manager

Computer Science, Computer Languages, Applications, RDBMS, Computer Architecture, Advance Operating System, Operation Research, Networking etc.

Computer Science, Computer Languages, Applications, RDBMS, Computer Architecture, Advance Operating System, Operation Research, Networking etc.

Business Management, Commerce, Economics, Statistics, Accountancy

Business Management, Commerce, Economics, Statistics, Accountancy

Architecture Review Board Member, , Integration Architect
Planning, designing, setup and solutioning of business problems, and request for infrastructure and data center setup, enhancements, application or workload migration, creating proposal, cost case, solution, BOM etc.

Data Center Management and BAU Support, , Integration Architect
Data center planning, designing, management, build, decommission and BAU operation support and delivery

Data Center Migration, AVON, Midrange Transition Architect
Planning, designing, setup of data center, workload migration, HLD creation, architectural decisions and project stakeholder communication

Data Center RFS, , Integration Architect
Planning, designing, setup and of data center, App migration, Cluster addition, working on Cloud Lifecycle Management, consolidation, migration of P2C, P2V etc.

MSIT DC Transition & Transformation Support and Azure Migration, Microsoft, Consultant
DC transition and transformation support, incident support, planning and execution of large projects including AZURE migration, co-ordination and support for critical changes

BAU Global Support, UTi Worldwide, Operation Manager
People management, KPI & KYI, skill development, appraisal rating, RCA Management, escalation and vendor co-ordination, IT Service Delivery Operation and Management for UTi Global Delivery, SLA Control and Management for tickets, requests and changes, Driving IT Process improvement and automation initiatives for the account, Implementation and stabilising of ITIL framework best practices

Software Defined Data Center (SDDC) implementation and Support, VMWare Software India Pvt. Ltd., Technical Project Manager
Technical project management for SDDC implementation and execution of DC transformation from physical to PAAS model, stakeholder management, technical co-ordination and delivery and process improvement

BAU Support, Ingram Micro Inc., UNIX Team Lead
People management, SLA management, escalation handling, incident management, change and problem management, upgrade support and drive various improvements initiatives

Retail/GWBM/GMRT Banking (USA, EMEA, APAC) Support, (a subsidiary of Bank of America), Midrange Manager
Team management & development, motivating team, resolving conflicts, driving delivery excellence, driving innovation and creating platform for idea generation, reduce TAT(Turn Around Time), process improvement, performance management, conducting meeting at various levels including LOBs, Looked after automation drive, audit, BCP, cobit (ECF), risk & compliance planning for various LOBs

RFS Projects and Support, Inc., UNIX Team Lead
Manage Process, Projects, Scope and deliverables for RFS new team formation, project workload management, team mentoring, coaching and resolving technical issues, define and establish process, control and scope, focus on SLA compliance with high track record and value addition to the project, manage quick trusting relationship with client establishing rapport and respect business customers and other staff and arbitration/mediation and removing cultural barriers between offshore onsite engineers, work on server refresh and migration

Hosting and DC enhancement, ., Sr. System Engineer
Infrastructure support, team supervision, support schedule, monitoring, incident, change and problem management, system parameter tuning, UNIX build

BAU and On-Call Onsite Infrastructure Support, ., Japan, Sr. Systems Engineer
Oversaw UNIX deliverables for equity as a client facing role, Built credibility, established rapport and maintained apt communication with the stakeholders at multiple levels, Handled day-to-day tickets in Production/Non-Production hours for Linux & UNIX servers, guided the client with successful proposals for outsourcing IT infrastructure support including UNIX and database to migrate to Wipro offshore Deliver Center (ODC)

DC Build and Support, Lehman Brothers, Japan, Sr. Systems Engineer
Rendered on-Call support including Weekend support for Asia, Liaised with internal stakeholders, business users, customer and meeting SLA compliance, • Involved in day-to-day ticket handling and support in Production / Non-Production hours for servers, accountable for new installation, upgrade and planning for data center growth and consolidation, commissioned & decommissioned servers, troubleshooting of NIS and NFS and other servers, OS patching/upgrading, RPM installation

Client Infrastructure Support, Cisconet Infotech Pvt. Ltd., Technical Support Engineer
Installation, maintenance and trouble-shooting of various infrastructure components, server, network, desktop, printer, applications, of various client as field support, working, management and troubleshooting of Linux, windows, user management

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