Service Engineer - IT

India

3 years experience

Birthday:

Nationality:
Indian

49996213

University education

Timeframe
Degree / faculty / university
Study areas

2009-052014-05

completed

Bachelor of Engineering
Computer Science

, India

Professional experience

Timeframe
Occupation / company
Tasks

2015-03Till now

Service Analyst

, India
References are available upon request

Analysis of data, Management Information Reporting, Analysis of project service quality, Incident and problem management.

Training and development

Timeframe
Degree / institute
Content

Further training

2015-03-16Till now

Master of Business Administration [Operations]

, India

Secured Certificate in Business Basics
Obtained Diploma in Management
Got training in IT service operations and management for projects in Europe and Asia [professional training]
Undergone training in incident and problem management, monitoring and maintenance of projects based in Europe.
[professional training]

Language ability

Language
Level
Exam / certificate
English
Fluent (C1)

Malayalam
Mother tongue

Hindi
Basic knowledge (A1)

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

IT Service Management and Data Analysis
Monitoring and Maintenance of Projects [IT]
Incident and Problem Management [IT Services]

  • Motorcycle
  • Automobile

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