1996-09 – 1999-08
Law
, Israel
- Major: Law
Law
1989-09 – 1991-08
completed
English and American Studies
, Israel
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Documentation DeveloperGermany |
10-15 years experience |
Birthday:
Nationality:
Austrian
42637911
1996-09 – 1999-08
Law
1989-09 – 1991-08
completed
2017-09 – Till now
- Documentation development
- knowledge system management development for various start-ups
- Social Media / Networks management
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To register2016-03 – 2017-09
Documentation manager, responsible for social media content & technical documentation of Cloud Security tools and applications
2006-01 – 2015-09
Marketing and Technical Writing Coordinator - Product Management (General Insurance & Non-Life Division).
Created and lead company documentation department: set objectives, formats, tools, managed status meetings, timeframes etc.
Provided technical / knowledge-transfer support to Sapiens customers, business partners, projects & team leaders.
Wrote, edited, updated technical, marketing, sales, product management and R&D documents e.g. solution design specifications, development methodology documents, technical design documents etc.
Participated in Product Management design processes of highly complex financial systems / software
Wrote, edited & maintained training collateral and knowledge management portal (PowerPoint presentations, WebEx training sessions, guided tour documents etc.)
Copywriting for company websites/portals. Promotion of company/brand/website in Google. SEO campaigns and analysis of Google SEO policy results
Drafted/edited functional overviews, datasheets, marketing brochures, process-based guided tours in numerous formats: MS Word, PowerPoint, HTML, MS Excel, Visio etc.
Documented and presented highly complex insurance business processes and capabilities related to Sapiens IDIT Software Suite (IDIT): a SOA-based, J2EE comprehensive, insurance software solution. For example:
- Created documentation describing key IDIT processes: creation & definition of intricate commercial insurance products
- Created documentation describing creation and management of insurance proposals, policies, and claims
- Created marketing, sales and technical documents describing functional and technological aspects of software insurance components: Technical Insurance Accounting, Agent Management, Reinsurance/Coinsurance Administration, Customer Relations Management (CRM), Enterprise Workflow / Business Process Modeling (BPM), Document Management, Business Intelligence, Billing & Collection, Security, Service Provider Management etc.
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Certificate of participation in level C2
High proficiency with MS-Word software, Author-IT, and other documentation and document management software. HTML coding, JIRA and project management sofware.