Documentation Developer

Germany

10-15 years experience

Birthday:

Nationality:
Austrian

42637911

University education

Timeframe
Degree / faculty / university
Study areas

1996-091999-08

Bachelor of Laws (LLB)
Law

, Israel
  • Major: Law

Law

1989-091991-08

completed

Bachelor of Arts (BA)
English and American Studies

, Israel

Professional experience

Timeframe
Occupation / company
Tasks

2017-09Till now

Documentation Developer/Technical-Marketing Writer

, Germany
References are available upon request

- Documentation development
- knowledge system management development for various start-ups
- Social Media / Networks management

2016-032017-09

Technical Communicator

, Israel

Documentation manager, responsible for social media content & technical documentation of Cloud Security tools and applications

2006-012015-09

Documentation Manager

, Israel
References are available upon request

Marketing and Technical Writing Coordinator - Product Management (General Insurance & Non-Life Division).

Created and lead company documentation department: set objectives, formats, tools, managed status meetings, timeframes etc.

Provided technical / knowledge-transfer support to Sapiens customers, business partners, projects & team leaders.

Wrote, edited, updated technical, marketing, sales, product management and R&D documents e.g. solution design specifications, development methodology documents, technical design documents etc.

Participated in Product Management design processes of highly complex financial systems / software

Wrote, edited & maintained training collateral and knowledge management portal (PowerPoint presentations, WebEx training sessions, guided tour documents etc.)

Copywriting for company websites/portals. Promotion of company/brand/website in Google. SEO campaigns and analysis of Google SEO policy results

Drafted/edited functional overviews, datasheets, marketing brochures, process-based guided tours in numerous formats: MS Word, PowerPoint, HTML, MS Excel, Visio etc.

Documented and presented highly complex insurance business processes and capabilities related to Sapiens IDIT Software Suite (IDIT): a SOA-based, J2EE comprehensive, insurance software solution. For example:

- Created documentation describing key IDIT processes: creation & definition of intricate commercial insurance products
- Created documentation describing creation and management of insurance proposals, policies, and claims
- Created marketing, sales and technical documents describing functional and technological aspects of software insurance components: Technical Insurance Accounting, Agent Management, Reinsurance/Coinsurance Administration, Customer Relations Management (CRM), Enterprise Workflow / Business Process Modeling (BPM), Document Management, Business Intelligence, Billing & Collection, Security, Service Provider Management etc.

Language ability

Language
Level
Exam / certificate
English
Mother tongue

Hebrew
Mother tongue

German
Good negotiation skills (C2)

Certificate of participation in level C2

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

High proficiency with MS-Word software, Author-IT, and other documentation and document management software. HTML coding, JIRA and project management sofware.

  • Automobile

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