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Team Manager - Call CenterNicaragua |
|
3.5 years experience |
Birthday:
Nationality:
Nicaraguan
21963470
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2010-02 – 2013-09
completed
2 years of computer engineering
2013-02 – Till now
Manage and effective team of 16 agents. Support Operations Manager with other team managers in the cluster. Maintain consistent performance in achieving key clients metrics. Ensure low level of attrition. Keep employees happy and motivated.
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I have been working for for the pass 7 years. I'm currently a senior coach or team leader. For the campaign an important client of what is now . Over the years I have learned the key to run a successful customer service call center or . Being a top performer distinguish me from the rest.
