2015-09 – 2017-04
completed
Social Sciences
, United States
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RecruiterUnited States |
2 years experience |
Birthday:
Nationality:
Irish
33749274
2015-09 – 2017-04
completed
2019-08 – 2019-11
Repare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Interpret and explain human resources policies, procedures, laws, standards, or regulations.
Hire employees and process hiring-related paperwork.
Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
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To register2018-07 – 2018-08
Business Development, Cold Calling, Closing, and all aspects of the sales process.
2017-10 – 2018-05
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Recommend products to customers, based on customers' needs and interests.
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
2010-09 – 2015-01
Trainer-
Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
Design, plan, organize, or direct orientation and training programs for employees or customers.
Offer specific training programs to help workers maintain or improve job skills.
Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
Supervisor-
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Stay abroad
2016-05-01 – 2016-06-21
French Language Studies abroad
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Business Development, Training, Leadership, CRM, Recruiting, MS Office Suit, 80wpm, Cold Calling, Customer Service, Sales Operations, Hotel Management