IT Test Coordinator

• Major: Business Administration

• Major: Information & Communication Technologies

● Designed and developed statistical models in SAP Analytics cloud platform to better identify key metrics for customer operations projects.
● Oversaw the analysis and interpretations for large sets of customer-oriented financial and sales data.
● Created dashboards in Excel for data reporting using pivot tables and built extracts for HANA updates.
● Managed the partner packages in SAP FIORI.

● Implemented 20+ QA projects as well as coordinated test artifacts in both Classic and standard Agile Scrum models.
● Collaborated with customers, business analysts and product owners to manage business / technical requirements and establish acceptance criteria.
● Identified scenarios to be automated and implemented data-driven solution.
● Drove testing strategies, planning, scripting, execution and defect reporting to streamline operations.
● Ensured functional, sanity and regression testing for validating web, desktop and back-end applications.
● Developed and implemented regression scripts for early detection of bugs to reduce overall testing efforts.
● Prepared comprehensive root-cause analysis reports of defects.
● Collected and managed customer data for reporting, analysis and testing.
● Identified and eliminated redundancies to optimize the payment processing application.
● Improved productivity measures through various efficiency levers, tools, and re-use components.
● Conducted systematic evaluation of testing results to better identify potential bottlenecks.
● Prepared knowledge transfer documents for testing processes and hosted training sessions.

Certificate of examination in level C1

Certificate of examination in level A2

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