IT Solutions Developer

India

10-15 years experience

Birthday:

Nationality:
Indian

50050594

University education

Timeframe
Degree / faculty / university
Study areas

1999-062001-05

completed

Bachelor of Computer Applications (BCA)
Information & Communication Technologies

, India

Professional experience

Timeframe
Occupation / company
Tasks

2010-07Till now

Global Technical Assistance Center

, India
References are available upon request

• As GTAC Manager responsible for around the clock support to all customers and ensure complete customer satisfaction within the agreed SLA's. Good understanding of operational SLA’s and processes.
• Responsible for managing ’s 40 telecom client accounts for their L1, L2 and L3 issues along with 15 members technical team directly reporting me.
• Worked on end to end system deployment of LTE Solutions, WiMAX AAA, CRM and Billing solution at international customer sites.
• Lead development spike task for creating sizing model of products on cloud (Amazon EC2 instances). Used enhanced networking and other reporting features of AWS for generating test results and reporting.
• Lead the team for benchmarking of solution for KPMG Certification. Got the certification in first attempt only.
• Enhanced Lynis tool to cater OS hardening and product security requirements. This was developed using Shell Script.
• Orchestration of NFV solution on AWS cloud EC2 instances using Juju charms.
• Worked on onsite workshops for mapping requirements and providing customized software involving finalization of product specifications and selection of appropriate techniques.
• As part of Solution Integration development team, automated deployment checklist. Dockerize different monitoring tools ICINGA V2, Collected used by GTAC for monitoring.
• Involve in POC for IPVS, Nginx load balancers. Also, did POC of DRA product used as proxy and relay agent in the LTE network.
• Involved in implementing framework for automation of nightly builds and patch application process through GIT, JENKINS and ANSIBLE. Did initial research in using ATDD for automation testing of products.
• Hands on experience in developing telecom applications servers (AAA, PCRF, OCS and HSS). Handed various technical aspects like software design, coding of modules, monitoring critical paths & taking appropriate actions.
• Have done POC for deploy

  • Document_Experience_011.pdf

Training and development

Timeframe
Degree / institute
Content

Further training

2003-07-162004-03-15

completed

Embedded Systems

, India

Embedded Application Consultant Program

  • Document_Education_011.jpg

Language ability

Language
Level
Exam / certificate
English
Fluent (C1)

Other certificate

  • Document_Language_011.jpg

Hindi
Mother tongue

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

Operating System Linux, Sun Solaris, Vxworks (Application Based) and Windows
Programming Languages C, C++ OOPS Concepts, Linux, Multithreading, STL and Socket and IPC Programming
Project Tools: Clarify, Mercury Quality Centre, StarUML, Microsoft Visio, Rational Purifier, TeamTrack, Source Insight, TCPTrace, Etherdetect, Guru and Valgrind, Callgrind and Wireshark
Design Patterns: Singleton, Factory, Reactor
Domain/Technology: WiMAX, LTE (OCS/PCRF, HSS), Wi-Fi Offload, DPI, IP/UDP Nortel Proprietary (L2/L3) Protocols (ACN-BCN), RADIUS/DIAMETER Protocols, SOAP, Net-SNMP and MIB Creation
Configuration Management: ClearCase, Perforce, SVN Bitbucket, GIT and CVS
Load balancer: Barracuda, IPVS, Nginx, HAProxy
Database: MySQL, Oracle, MMM for replication and redundancy.

  • Automobile

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