Product Manager

Overseeing the mobile strategy and roadmap for all mobile solutions on the mobile channel
• Delivery of the mobile channel strategy, mobile roadmap and business case
• Mobile team description, composition and budgeting
• Delivery of a mobile biometric authentication application and card control application
• Development of mobile case studies using key mobile metrics
• Creation of the mobile customer journey, mobile payment market & competitor analysis
• Creation of the mobile responsive portal test strategy for the Web Portal team
• Set up of feedback loops/channels and customer feedback sessions in Germany and the UK
• Mobile vendor RFI creation, analysis, selection, negotiation and contracting
• Delivery of the Brazilian mobile market overview (go to market) for mobile payment
• Set up of the Distribution strategy and process via the Apple & Google app stores

Innovation Co-founder of a new mobile and web bringing a new Transaction & Expense solution to market
• Conceptualization and definition of a new business concept, business case and product offering, using Lean Startup techniques
• Initial customer discovery, problem and opportunity analysis
• New business model creation, testing and iterating and ideating on a number of solutions, including MVP and other prototyping and testing techniques
• Delivery of various fidelity solutions including videos, click dummies, digital, web and data protoypes, website, and mobile solutions
• Delivery of an IOS and Android apps, mobile backend application, admin website, enrolment website, new API, microsite and iframes

Technical Consultant for strategic global clients & Project Manager for new integrated software solutions
• Leading design, project management, and product management of 5 new integrated partner product software models (revenue €380M)
• Design and delivery of multiple global client data integration projects (revenue €550M), including; Expense, Accounting, Procurement, Virtual Card and Travel Booking software solutions
• Designing tailored client solutions and managing technical development processes for over 12 global client expense and e-Billing integrations
• Managing technical relationships across the global bank partner network, of 26 banks
• Developed relationships and managed a portfolio of local and global technology Expense and Financial software partners
• Subject matter expert for integrated partner solutions, including all solution documentation

Global Project Leader for the global implementation, product delivery and operations for a new XL global strategic client
• Delivery of the project in company record time within one year, to budget, in 30+ global markets (client revenue €175M)
• Successfully managed the design, development & delivery of customised changes for the client’s Oracle iExpense application
• Driving and managing a virtual team of over 50+ internal and external team members, technology partners, vendors and client partners
• Overseeing and ensuring changes and developments were made in Marketing, Operations and IT, including the integration of the new UK Corporate Card product, developed for the client
• Delivered other new client technical developments including; client master data, Oracle Payables, and online booking system integration

–

Certificate of participation in level B1