IT Systems Analyst

United States

10-15 years experience

Birthday:

Nationality:
Indian

34732087

University education

Timeframe
Degree / faculty / university
Study areas

2003-082007-06

completed

Bachelors
Electrical Engineering

, India

  • Document_Study_011.pdf

Professional experience

Timeframe
Occupation / company
Tasks

2018-05Till now

LMS Business Analyst

, United States

Saba Enterprise Upgrade (SEC) to 7.4, Business Interaction, New Features and Functionalities, Configurations, Notifications Management, QA, System Administrator, Degreed - LMS Integrations, User Stories, Agile Methodologies, Production Support, Define Business Process, Curriculum Designer, SME, Performance Management, Organization Goal Alignment, Competencies Mapping, Plans & Goals, Certification Management, Instructional Designer

2013-122018-04

LMS Business Analyst/ Project Manager

, United States

Playing the role of Subject Matter Expert for various Saba LMS Implementations in Cisco Systems, Inc. providing solutions for internal and external facing LMS systems.
- Playing the role of Business Systems Analyst, working with the stakeholders and Business Analysts for defining the requirements. Also prepare the Functional Specifications Document to be used as an asset by Biz, DEV and QA teams across the lifecycle of the project for validations of requirements.
- Played a Major role in planning 7 Execution of Saba upgrade from Saba 5.5 to SEC 7.3.1
- Point-of-contact to discuss and finalize the feasibility and finalizing the requirements with Business/Operations team
- Acting as interface between Biz, QA team and DEV team to make sure the deliverable meets the requirements with high quality.
- Played the role of System Administrator/ Super User responsible for the Configurations (Menu, label, notifications and security role, etc)
- Mentoring the LMS features and the customizations to all the stakeholders (Biz Engagement Team, Data Management Team, Biz Program Team, Quality Assurance Team, Support Team,etc.) .
- Responsible for review and sign-off of Test cases and Test planning
- Provide demo of the new features to the Business team and Boundary systems
- Involved in Production Support (in SME consulting mode) of the current Production system
- Point-of-contact for interacting with Saba for support cases.
- Point-of-contact for interacting with the content vendors for deploying AICC/ SCORM content in the LMS and to debug any content issues.
- Point-of-contact for interacting with the vendor to implement the compliance initiative using Mitratech Teamconnect tool.

  • Document_Experience_031.PDF

2009-122013-12

Sr. Business Analyst

, India

Playing the role of Subject Matter Expert for various Saba LMS Implementations in Cisco Systems, Inc.
- Playing the role of Business Systems Analyst, working with the stakeholders and Business Analysts for defining the requirements. Also prepare the Functional Specifications Document to be used as an asset by Biz, DEV and QA teams across the lifecycle of the project for validations of requirements.
- Point-of-contact to discuss and finalize the feasibility and finalizing the requirements with Business/Operations team
- Acting as interface between Biz, QA team and DEV team to make sure the deliverable meets the requirements with high quality.
- Played the role of System Administrator/ Super User responsible for the Configurations (Menu, label, notifications and security role, etc)
- Mentoring the LMS features and the customizations to all the stakeholders (Biz Engagement Team, Data Management Team, Biz Program Team, Quality Assurance Team, Support Team,etc.) .
- Provide demo of the new features to the Business team and Boundary systems
- Involved in Production Support (in SME consulting mode) of the current Production system
- Involved in socializing learning portal by bringing forward all learning information from LMS to the social platform through Web services
- Point-of-contact for interacting with the content vendors for deploying AICC/ SCORM content in the LMS and to debug any content issues.
- Point of contact for integrating rich media files into a CDN framework (like Akamai)
- Involved with integration with Learning Content Management System (LCMS)

  • Document_Experience_021.pdf

2008-022009-12

Associate Analyst

, India

Saba Learning Management, support, Administration, Functionality exploration, Notification Management, Upgrade Implementation, Manual Testing, Interacting with Business Groups

  • Document_Experience_011.pdf

Language ability

Language
Level
Exam / certificate
English
Fluent (C1)

Other certificate

Telugu
Mother tongue

Other certificate

Hindi
Fluent (C1)

Other certificate

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

Learning Management System, HCM, Performance Management, Curriculum Designer, Instructional Designer, Business Analysis, QA, LMS Functional Consultant, LMS Business Analyst, Learning Specialist, Production Support, QA, Vendor Evaluations, Collaboration & Community Management, Blended Learning

  • Motorcycle

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