IT Developer

Germany

6 years experience

Birthday:

Nationality:
Pakistani

46991491

University education

Timeframe
Degree / faculty / university
Study areas

2008-012012-03

completed

Bachelor of Engineering/Science
Automotive Informatics & Electronic Engineering (post-graduate)

, Pakistan

  • Document_Study_011.pdf

Professional experience

Timeframe
Occupation / company
Tasks

2014-092018-10

Analyst

, United Arab Emirates
References are available upon request

• Designing performance tools and BI analytics leading towards company goals
• Designing BI modules in SQL and ACCESS for insights and analytics
• Crunching data warehouse for multiple analytics to develop innovation in Customer intelligence
• Developing CET Customer Experience Technology on big data analysis with IBM COGNOS.
• Analytics on international business, our offshore sites in India and Egypt.
• Coordinating globally within the organization regarding reporting and analysis queries.
• Forecasting Strategies for revenues uplift, insights and recommendations.
• RCA for ongoing and upcoming hurdles, and insight in and for grey areas
IBM COGNOS Database management
*Database Analysis OLAP and OLTP
Data Ware House/BI modules
*Cost and Efficiency (Blue belt Analysis)
CAPEX and OPEX Analysis
Big data Analysis/Cloud Data

  • Document_Experience_011.pdf

2013-072014-03

IT Coordinator

, Pakistan
References are available upon request

• Project Evaluation by SDLC model of Sync and Stabilize.
• applied the Spiral Model to achieve maximum client satisfaction
• SAP and CRM application environment
• Manages IT Resources for MIS reporting, asset management.
• Manages and accomplished the complete flow for the enactment of the company’s 40 Strategic and Controlling Centre.
• Planning and controlling Command over IT infrastructure from data center support to the user end support.

  • Document_Experience_021.jpg

2012-082013-06

IT coordinator

, Pakistan
References are available upon request

• Setup and operate the complete ITIL standard from SS to SD, ST, SO and CSI
• Spiral model to achieve maximum customer satisfaction for long term SLA
• Applied ITIL expertise in the service Level Delivery.
• Provide IT solutions and propose amendable projects to the Business
ITIL in SS to SD, ST, SO and CSI
SDM for IT Helpdesk

  • Document_Experience_031.pdf

Training and development

Timeframe
Degree / institute
Content

Internship

2011-06-012011-07-31


, Pakistan

Engineering Core

Internship

2010-06-012010-07-31


, Pakistan

Engineering management and IT

Language ability

Language
Level
Exam / certificate
English
Mother tongue

Certificate of examination in level B2

  • Document_Language_011.jpg

German
Basic knowledge (A1)

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

IBM Cognos
Data Ware House
MS Access
SQL
Python
ITIL Standard
IT Service Delivery
CRM
IT Resource Management
IT Analyst
IT support engineer
MS office
Outlook
SDLC models
IT models
IT Resource Management
Team management
Project management
MIS
IT reporting
Big Data Analysis
IT analytics
Analytics
BI Modules
Business intelligence analyst
RCA Analyst
IT solution
SLA management
KPI Monitoring
KPI tools
Key performance Indicator analyst
Efficiency analysis
utilization analysis
occupancy analysis
Customer Feedback analysis
designing BI modules
Recommendation
Business tools
SAP

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