2000-09 – 2005-05
completed
Hochfachschule
Hotel & Tourism Management
, Italy
Hotel & Tourism Management
, Italy
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Hotel DirectorItaly |
|
9 years experience |
Birthday:
Nationality:
Italian
48467972
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University education
Timeframe
Degree / faculty / university
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Professional experience
Timeframe
Occupation / company
Tasks
2005-01 – 2016-03
Hoteldirektor
, Austria
, Austria
-Operative & administrative Hotelleitung
-Betreuung Hotelgäste , Beschwerdemanagement , Bearbeitung von Gästefeedback (online & print)
-Small Talk mit Gästen führen
-Entwicklung und Umsetzung von Unternehmenszielen (Inhouse-Sales Neukundengewinnung)
-Markt- & Wettbewerbsanalyse
-Mitarbeiterführung, -motivation und –entwicklung (derzeit 40 Mitarbeiter)
-Qualitätsmanagement (Sicherstellung, Weiterentwicklung, Schulung)
-Forecast-und Budgetverantwortung, erstellung und –controlling (Jahres und Monat Budget)
-Kooperation sowie der Abschluss von Verträgen mit OTAs, Tour Operator und direkt Vertriebes.
-Lieferantengespräche und Bestellung
-Kostenkontrolle in allen Bereichen
Other profile data will become visible once you register
To registerLanguage ability
Language
Level
Exam / certificate
German
Fluent (C1)
Certificate of examination in level B1
Italian
Mother tongue
Other certificate
English
Conversational (B2)
Other certificate
French
Basic knowledge (A1)
Other certificate
Other skills
Key professional skills
Driver licenses
Interests, hobbies, personal
-Initiative und Entschlossenheit
-Loyalität
-Teamfähigkeit
-Berufliche Erfahrung für das Wohlbefinden der Gäste
-Flexibilität
Berufliche Fähigkeiten Hotelverwaltung(Revenue und Hotel Yield Management)
-Miterstellung und Kontrolle des Betriebsbudgets
-Mitarbeiter Führung
-Food & Beverage
- Marketingplanung
-Arbeitssicherheits
- Automobile