Customer Service Adviser

Germany

10-15 years experience

Birthday:

Nationality:
Uruguayan

30978181

University education

Timeframe
Degree / faculty / university
Study areas

2008-102009-03

Master of Science
Marine Biology

, Germany

2000-032006-12

completed

Bachelor
Biology

, Uruguay

Zoology

  • Document_Study_011.jpg
  • Document_Study_012.pdf

1999-031999-12

completed

Veterinary Nurse
Veterinary Science

, Uruguay

Veterinary

  • Document_Study_021.pdf

Professional experience

Timeframe
Occupation / company
Tasks

2014-06Till now

Honorary Translator

, Uruguay

Honorary collaborator for The Neotropical Raptors Network "Spizaetus" Newsletter. Tasks developed: Coordination and translation of interviews and articles. From: English to Spanish, Spanish to English, Portuguese to Spanish, and Portuguese to English.

2014-06Till now

Honorary Social Media editor

, Germany

Official member of the and the . Honorary Social Media editor for the and social media pages. Tasks developed: Contents generation, articles translation and messaging).

2012-032017-04

Freelancer Wildlife Biologist

, Uruguay

Development of a proposal for the experimental reintroduction of the collared peccary () on Uruguay.
Participation in wildlife inventories projects.

2009-062017-04

Honorary technician

, Uruguay

Assistance in necropsies and anatomical studies of wildlife specimens.

2012-122016-12

Honorary Social Media editor

, Uruguay

Honorary Social Media editor for the . Tasks developed: Contents generation, articles translation and messaging.

2012-032016-12

Freelancer Wildlife Biologist

, Uruguay

Biodiversity sampling (survey of arthropods, fishes, amphibians, reptiles, birds and mammals). Costumer liaison. Troubleshooting for events (bad weather, equipment problems, updates on budgets for field trips, etc.).

2016-102016-11

Sales and customer care agent

, Uruguay

Sales
Technical assessment
Warranty claims
Insurance
Bicycle mechanic assistant

2014-112016-11

Sales and customer care agent

, Uruguay

Sales
Technical assessment
Stock control
Warranty claims
Insurance
Bicycle mechanic assistant

2009-102016-10

Veterinary Assistant

, Uruguay

Collecting of biological samples. Running of diagnostic tests. Monitoring of hospitalized animals. Euthanasia. Animal husbandry.

2016-042016-09

Sales and customer care agent

, Uruguay

Sales
Technical assessment
Stock control
Warranty claims
Insurance
Bicycle mechanic assistant

2012-102016-03

Sales and customer care agent

, Uruguay

Sales and customer service agent.
Data Entry, e-commerce ().
Logistics & Costumer Services (sales, inquiries, returns, warranties claims, etc.).

2009-102015-12

Honorary Technician

, Uruguay

Founder and Coordinator of the , curator of the terrestrial carnivore’s collection. Co-founder of the (“ ”- ”). Biodiversity sampling surveys. Data base management and report generating. Coordination of conferences and courses. Student’s training/mentoring.

2013-122014-03

Professional Groom

, Netherlands

General horse care including mucking out, feeding, grooming, saddling, installations and tack (saddles, stirrups, halters, reins, etc.) cleaning and providing regular exercise (walker, treadmill, “Aquatrainer,” spa, etc.).

2013-112013-12

Honorary Groom

, Uruguay

General horse care including mucking out, feeding, grooming, saddling, installations and tack (saddles, stirrups, halters, reins, etc.) cleaning maintenance and cleaning.

2009-052013-07

Volunteer Research

, Namibia

Collaboration in the darting seasons from May to July 2009; July to September 2011 and March to June 2013. Coordination of the camp and field team activities. Capture and collaring of brown hyenas (Parahyaena brunnea), and samples collection.

2009-082009-09

Freelancer Wildlife Biologist

, Argentina

Freelancer Wildlife Biologist for the : “ (Primates, Ceboidea) and endoparasites in wild and semi-captive populations in the most austral distribution limit”. Corrientes Province, Argentina. Tasks developed: Howler monkeys’ () scats collection for parasitology and dietary studies. Howler monkeys population census. Phenological (Flora) studies and report generation.

2009-012009-03

Laboratory Technician

, Germany

Laboratory technician in the : “” ( ). Contract with the “-und ” () & -. Tasks developed: Sampling of zooplankton. Biogeochemical analysis (filtration of seawater for the analysis of chlorophyll and materials like particulate organic carbon, nitrogen and phosphorous).

2008-122009-03

Professional Groom

, Germany

General horse care including mucking out, feeding, grooming, saddling, installations and tack (saddles, stirrups, halters, reins, etc.) cleaning and providing regular exercise (walker).

2008-112009-03

Laboratory Technician

, Germany

Honoray laboratory technician in the : “ of the (Lontra felina) along the Peruvian coast”. .
Tasks developed: DNA extraction from scats. Use of QIAGEN Kits for PCR analysis.

2001-022008-10

Honorary Technician

, Uruguay

Rescue and rehabilitation of marine life (seabirds and marine mammals).
Conservation talks

Language ability

Language
Level
Exam / certificate
English
Fluent (C1)

Other certificate

Spanish
Mother tongue

Other certificate

Portuguese
Basic knowledge (A1)

Other certificate

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

Field and laboratory work.
Animal husbandry, care and rehabilitation.
Sales and Customer services.
Writing, edition, translation and social media pages management.
Databases creation, maintenance and data analysis.
Administrative tasks.
Team leader.
Teaching.

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