IT Systems Analyst

India

10-15 years experience

Birthday:

Nationality:
Indian

47660911

University education

Timeframe
Degree / faculty / university
Study areas

2013-052019-06

AMIE
Computer Science

, India

2001-062004-04

completed

Diploma
Electrical Engineering

, India

Electronics and Instrumentation

Professional experience

Timeframe
Occupation / company
Tasks

2016-05Till now

Senior Software Engineer

, India
References are available upon request

Part of Global Customer Support team responsible for managing Super Cluster Engineered Systems deployed worldwide.

Automation repeated tasks using shell scripts
Quarterly Full-Stack Patch management and support of Super Cluster systems.
ZFS file system administration and support
LDOMs and container administration
Root Cause Analysis (RCA) and documentation for Severity 1 issues
Solaris 11 repository set-up and troubleshooting.

2013-102016-04

Technical Lead - Linux

, India
References are available upon request

Worked as a transition SPOC for UNIX and completed seamless transition from onshore team. Formed offshore teams by providing reverse transition and training. The project consists of age old technologies such as Solaris 6 running on E450 Server and RedHat 7 to state of the art technologies like Solaris 11.3 and RHEL 7 respectively on latest hardware. Day to day activities involves mentoring team, attending P1 bridge calls and supporting mission critical issues, preparing RCA, further transition about new additions etc. Project follows ITIL process.

Patch management on 1000+ servers
Infrastructure Orchestration using Puppet
Zone movement from one hardware to another across DC
ZFS root pool disk replacement
Veritas cluster related activities
RASCI matrix preparation after each transition
Global zone and non-global zone installation and maintenance
Service improvement plan by automation
Identification of Risk and preparation of risk letters
Worked on Solaris 6 capsules running on Solaris 10
Maintenance of ZFS snapshots for branded zone recovery

2010-042013-07

IT Analyst

, India
References are available upon request

The project consists of 5000+ servers that includes Linux, Solaris with Veritas Cluster Server, Volume Manager, ZFS, LVM and SVM. Our day to day activities includes trouble shooting mission critical production servers to development server.

File system management of SVM/ZFS/VxVM
Server Networking TCP/IP
Faulty disk replacement in Store Edge 6130
Performance analysis using sar, iostat, prstat, netstat etc.
Familiar with Service Management Facility and Systemd
Understanding of DAS, NAS and SAN Storage activities on Servers
Co-ordination with network, storage, backup and database teams
Patch management of servers
ITIL process compliant for change management
Handling the escalations raised by the client and team

2004-082010-03

Senior Customer Engineer

, India

Designation: Senior Customer Engineer – UNIX/Linux

The project comprises of SUN Servers and Linux servers deployed in various regions. Maintenance and troubleshooting of SUN and Linux servers installed with OVPI, NNM, TeMIP and MRTG and networked with many devices.

Data Centre support and management
Installation, configuration and maintenance of Solaris and Linux servers and workstation
Writing shell scripts for monitoring memory, CPU and Disk utilization statistics on Solaris , Linux Servers
Administration and configuration of FTP, SSH, Network File Systems on Linux and Solaris
Configuration of new devices to the systems
Independently perform tasks related to technical support and management of UNIX/Linux based computing servers
Diagnose hardware / Software problems and support end user environments
Worked as a team to ensure all services are provided as per SLA (Service Level Agreement)

Publications

Date
Type of publication / publisher
Title / content

Author / creator

2016-05-15

Website

Language ability

Language
Level
Exam / certificate
English
Fluent (C1)

Malayalam
Mother tongue

Tamil
Fluent (C1)

Hindi
Intermediate (A2)

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

I have 13 years’ experience in Server Administration – Data Center Operations and currently working as a senior software
engineer in a multinational company. I worked as Linux/Solaris SPOC for a leading telecom client (4000+ Linux/Solaris
Physical and Virtual Servers) in NL and taken knowledge transition from NL to offshore India offices. I
aspire for a challenging career in an Infrastructure Services Team where I can enhance my skills and strengthen them along with your Company’s goals.

Here are the glimpses about me in short
=======================================

I have 13 Years’ Experience in Server Administration - Data Center Operations.

I have Sound Experience in Project Transition, Team Management and Service Improvements.

I have experience in Linux, Solaris, VxVM, ZFS, Zones, VCS, Puppet, Supercluster, Exadata, AWS etc.

  • Motorcycle

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