Netzwerkadministrator/in

Indien

3 Jahre Erfahrung

Geburtsdatum:

Staatsangehörigkeit:
indisch

48662173

Hochschulstudium

Zeitraum
Abschluss / Fachbereich / Hochschule
Schwerpunkte

07/201208/2015

abgeschlossen

Diploma
Informatik

, Indien

Berufserfahrung

Zeitraum
Tätigkeit / Unternehmen
Aufgaben

05/2015Bis heute

VoIP Networking Engineer

, Indien
Referenzen sind auf Anfrage erhältlich

⦁ Troubleshooting and providing support for Cisco IPT for various clients.
⦁ Moving, Adding, Change and Deleting Extensions.
⦁ Providing 24x7 supports to the customer.
⦁ Configuration of user features such as speed dial, call forwarding, transfer, call park, call pickup, call forward all, Extension
mobility, etc.
⦁ Troubleshooting of IP Phone registration issues.
⦁ Configuration of Voice Interfaces: FXS, FXO, ISDN E1/T1.
⦁ Attending daily status report and incident management calls.
⦁ Management of Voicemail users.
⦁ Configuring Cisco Unity and Unity Connection.
⦁ Configuration of SRST and call signaling protocols on Voice Gateways.
⦁ Configuration of CME (Call Manager Express) on Cisco routers.
⦁ Monitoring and troubleshooting of Voice Gateways, SRST and call signaling protocols on Voice Gateways H.323, MGCP,
and SCCP.
⦁ Class of Service using Partitions and CSS.
⦁ Configure & troubleshoot T1 & E1 PRI.
⦁ Knowledge in the handling of Service Calls (tickets).
⦁ Handle the escalation issues from team members and inform the client about them.
⦁ Taking remote access of the machines (if required) and troubleshooting accordingly.
⦁ Interacted with the client every week to discuss the progress of the project.

Aus- und Weiterbildung

Zeitraum
Abschluss / Institut
Inhalt

Weiterbildung

12.01.201724.01.2018

abgeschlossen

Cisco Certified Network Associate (VoIP)

, Indien

1) In-depth Knowledge of Cisco Unified Communications Manager (CUCM 10.X,11.0) and CME.
2) Awareness to Configuring and troubleshooting of PRI (E1 and T1), BRI, ISDN BRI, T1/E1 CAS and FX trunks.
3) Understanding of various call control protocols like MGCP, H323, SIP, and SCCP.
4) The configuration in Device-pool, Region, Location. and user feature such as Call-park, Call-forward, speed-dial etc..
5) The configuration of phone button template and phone softkey template.
6) In-depth knowledge of VoIP & POTS dial-peers, Route patterns, Route lists, Hunt Lists, Gateway (H.323, SIP, MGCP)

Sprachkenntnisse

Sprache
Level
Prüfung / Zertifikat
Englisch
Fortgeschritten (B1)

Malayalam
Muttersprache

Hindi
Gute Grundkenntnisse (A2)

Kannada
Grundkenntnisse (A1)

Tamilisch
Grundkenntnisse (A1)

Weitere Fähigkeiten

Kompetenzen
Führerscheine
Interessen, Hobbys, Persönliches

1) Windows Server Administration
2) Configuring Active Directory, DHCP, DNS, Web Services, TFTP, NTP, FTP etc..
3) The configuration of Printers, Scanners.
4) Installation and maintenance of operating systems Like Windows XP, Windows 7, Windows 8, Windows 10, Linux.
5) Troubleshooting PC and Hardware Device like Printer, fax etc..
6) Configuring Basic Routing and Switching.

  • Kraftrad
  • PKW

So geht's