Senior Project Manager for translation projects into German
Managing and support of an in-house production and QA team
Improving internal processes to achieve optimised levels of productivity
Managing and training external resources (vendor management)
ocumenting processes and procedures on the use of tools and different customers´ specific instructions and quality requirements
Updating and maintaining the company´s knowledge database in order to ensure knowledge retention
Linguistic QA monitoring and regular follow up team meetings
Scoping, budgeting and resourcing translation projects, mainly software and IT content, in line with gross margin targets set by management
Complying with strict SLAs and quality requirements as set by the customers