Recruiter

• Responsible for pooling candidates for various clients
• Responsible for conducting initial screening to applicants
• Responsible for matching candidates’ qualification to clients’ needs
• Responsible in sending notification to partners with the list of candidates endorsed to them
• Responsible for warming the candidates about their scheduled recruitment process with clients

• Responsible for pooling candidates for various clients
• Responsible for conducting initial screening to applicants
• Responsible for matching candidates’ qualification to clients’ needs
• Responsible in sending notification to partners with the list of candidates endorsed to them
• Responsible for warming the candidates about their scheduled recruitment process with clients

• Responsible for pooling candidates for an In-house BPO client
• Responsible for conducting initial screening to applicants
• Responsible for matching candidates’ qualification to clients’ needs
• Responsible in sending notification to partners with the list of candidates endorsed to them
• Responsible for warming the candidates about their scheduled recruitment process with clients
• Responsible for Test Administration of Applicants
• Responsible for shuttling candidates to client’s office for final interview
• Responsible for reporting team attendance to the Recruitment Manager

• Responsible for pooling candidates for BPO industry
• Responsible for conduction initial screening to applicants
• Responsible for matching candidates’ qualification to clients’ needs
• Responsible in sending notification to partners with the list of candidates endorsed to them
• Responsible for warming the candidates about their scheduled recruitment process with clients
• Responsible in Tracking colleague’s update on their endorsements
• Responsible in reporting attendance of team to the general manager

• Responsible for screening applicants
• Responsible for doing Initial Interview to applicants
• Responsible for test administration to applicants
• Responsible for scheduling applicants for their interview

• Responsible in assuring customer/cardholders that their card is block
• Responsible in sending replacement cards/pins to cardholders
• Responsible for processing emergency cash/card for customers/cardholders when needed
• Responsible for processing disputes if needed
• Quoting balances on the account
• Reponsible in giving payment option to carhholders
• Doing admin work if needed
• Responsible in sorting incoming fax
• Responsible in assisting employees on OJT regarding query about the process

• Responsible for billing inquiry regarding their monthly bill
• Quoting balances on the account
• Responsible for basic troubleshooting on mobile phone
• Responsible for processing disputes if needed
• Responsible for making an outbound call for follow up on customer’s query
• Assisting account holder in registering their acct for online access
• Responsible for giving information regarding latest mobile phone
• Responsible for explaining the Price Plan the Customer is currently in

• Responsible for billing inquiry regarding their monthly bill
• Quoting balances on the account
• Responsible for giving accurate information (i.e. transaction posted, payment posted, clearing of payments)
• Responsible for giving payments options to accountholders
• Responsible for processing of payments upon customer request
• Educating cardholders regarding fees and charges
• Assisting accountholders in registering the account for online access
• Assisting customers locating the nearest station
• Assisting customers in locating places where to buy gift cards
• Process dispute reports for customers
• Process application for potential accountholders
• Making sure customers are aware of the current promotion of the account
• Responsible for closing the account if requested
• Transfer call to the proper department when necessary

• Responsible for taking incoming calls for US customers regarding their bank accounts.
• Quoting balances on the account
• Responsible for giving accurate information (i.e. transaction posted, payment posted, clearing of payments)
• Educating the customers with regards to the rules of deposit accounts (Clearing of checks deposited and availability of it, how transactions are posted on the account)
• Responsible for advising cardholders about their payment due as well as giving payments options
• Educating customers with regards to the fees and charges
• Responsible for transferring funds from one account to another as per account holder’s request
• Process dispute reports when necessary
• Making sure that customers are updated with the promotions the store is offering
• Responsible for up selling products that would be beneficial for account holders
• Close the account if requested by the account holder
• Assisting customers locating the nearest branch as well as giving the branch hours
• Transferring the call to the proper department when needed

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