Projektleiter/in

Deutschland

10-15 Jahre Erfahrung

Geburtsdatum:

Staatsangehörigkeit:
costa-ricanisch

19638720

Hochschulstudium

Zeitraum
Abschluss / Fachbereich / Hochschule
Schwerpunkte

02/201002/2014

abgeschlossen

Master of Business Administration (MBA)
Bank, Finanzdienstleistungen

, Deutschland

02/200009/2004

abgeschlossen

Bachelor of Science (BSc)
Elektrotechnik

, Costa Rica

Berufserfahrung

Zeitraum
Tätigkeit / Unternehmen
Aufgaben

01/2014Bis heute

Program Manager

, Costa Rica

• Leads a project team of engineers, business analyst, and internal and outsourced development partners to bring products from concept to market
• Ensures delivery of reliable, cost effective, and high quality solutions for complex Networking projects
• Delivers high quality complex software network products by utilizing multiple engineering disciplines for products, systems, software, and solutions
• Manages and reports quality for products, including quality and technical issues associated with network products
• UAT Test lead for the integration into Supply Chain systems.
• Manages and creates organizational Lean Six Sigma project portfolio
• Coaches and approves projects for over 60 global resources (USA, China, Costa Rica, UK, Taiwan, and Singapore); ensures that the aforementioned projects are aligned with the Lean Initiative program that aims to provide process improvement opportunities

06/201212/2013

Project Engineer

, Costa Rica

• Coordinated and directed projects, created detailed project work plans as appropriate to accomplish goals and meet changing requirements
• Managed day-to-day operational aspects of engineering projects
• Coordinated real estate and site operations management
• Developed and managed operating budgets
• Identified and implemented cost-saving initiatives

02/201105/2011

Customer Services Manager

, Litauen

• Organized and coordinated IT Service Desk activities (1st level support) according to agreed service levels based on ITIL.
• Managed day-to-day service point support operations to ensure quality
• Ensured that all governance, controls, and compliance requirements are met
• Managed a team of 25 people; provided coaching and training to team members
• Actively participated in strategic decisions and directions of the Service Desk
• Managed escalations from Western Europe and was the primary point of contact between the business and IT teams
• Managed service improvement and development plans (SIPs)

03/201001/2011

Project Manager

, Costa Rica

• Coordinated and directed projects, created detailed project work plans as appropriate to accomplish goals and meet changing requirements
• Managed day-to-day operational aspects of engineering projects
• Revised deliverables prepared by team before submitting to stakeholders
• Prepared engagement reviews and quality assurance procedures
• Managed project budget
• Maintained relationship with stakeholders
• Provided logistical support to Engineering Director
• Prepared and conduct series of trainings

07/200701/2010

Deputy Facilities Manager

, Litauen

• Coordinated and planned maintenance for all embassy facilities (electrical, mechanical, environmental, fire safety and architectural);
• Overseen budget planning, tendered & awarded contracts, monitored contract KPIs;
• Prepared budget estimates, made recommendations to Facility Manager, and controlled expenditures
• Supervised the facilities management team (14 technicians)
• Assisted the Facility Manager and acted as Facility Manager whilst the FM was out of the country

Aus- und Weiterbildung

Zeitraum
Abschluss / Institut
Inhalt

Weiterbildung

01.07.2017Bis heute

Scrum Fundamentals

, Costa Rica

Weiterbildung

01.06.2017Bis heute

Lean Six Sigma Green Belt

, Costa Rica

Weiterbildung

01.07.2016Bis heute

Project Management Proffesional

, Vereinigte Staaten

Sprachkenntnisse

Sprache
Level
Prüfung / Zertifikat
Englisch
Verhandlungssicher (C2)

Deutsch
Fortgeschritten (B1)

Prüfungs-Zertifikat auf Niveau B1

Spanisch
Muttersprache

Weitere Fähigkeiten

Kompetenzen
Führerscheine
Interessen, Hobbys, Persönliches

Project Managment
Agile Management
Lean Manufacturing
Process Improvement
Quality
Six Sigma
IT Management
Operations Management
Supply Chain Management

  • PKW

So geht's