Account-Manager/in

Niederlande

10-15 Jahre Erfahrung

Geburtsdatum:

Staatsangehörigkeit:
italienisch

50197387

Hochschulstudium

Zeitraum
Abschluss / Fachbereich / Hochschule
Schwerpunkte

11/198512/1993

abgeschlossen

Bachelor of Arts (BA)
Politikwissenschaft

, Italien

Sprachkenntnisse

Sprache
Level
Prüfung / Zertifikat
Italienisch
Muttersprache

Englisch
Verhandlungssicher (C2)

Französisch
Verhandlungssicher (C2)

Niederländisch
Fortgeschritten (B1)

Prüfungs-Zertifikat auf Niveau B1

Deutsch
Gute Grundkenntnisse (A2)

Weitere Fähigkeiten

Kompetenzen
Führerscheine
Interessen, Hobbys, Persönliches

My name is , I am Italian and I have been living and working in the Netherlands since 2006. Before moving here, I worked from 1995 to 2006 as a technical, marketing and literary translator from English and French into Italian and as a Project Manager for a translation agency in , Italy. In the last eight years, though, I have been working for , an American telecom company based in as a Senior Customer Support Analyst/Account Manager (in the last two years, I have been working as a dedicated Account Manager, with a lot of upselling opportunities, for several major customers: among them, , and ).

I am extremely stress-resilient and organised, used to meet very strict deadlines and always striving to do my best to help customers and colleagues. I am a great team player, and I like to walk that extra mile, and then some more, to build and/or strenghten business relationships. And good relationships always bring in more business. I can offer a proven track record of achieved goals (customer satisfaction level close to 10), a warm and friendly approach to customers and colleagues alike, and, last but not least, my multilingual skills (Italian, English, French and... oh, ja, een beetje Nederlands).

  • PKW

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